Simply browse through our pet care categories, add products to your cart, and proceed to checkout. You’ll receive confirmation via email once your order is placed successfully.

Yes, but only within a limited time window before your order is processed. Contact our support team as soon as possible to request changes or cancellations.

Yes, creating an account allows you to track orders, save pet profiles, manage returns, and receive personalized product recommendations.

We accept all major credit/debit cards. Your payment details are encrypted and 100% secure.

Standard delivery typically takes 3–7 business days depending on your location. You’ll receive a tracking link once your order ships.

For shipping details you can contact our customer care support for detailed guidance.

Yes, we deliver all across the United States. For further details, you can contact us

Absolutely! Once your order is shipped, you’ll receive a tracking number via email or SMS to monitor delivery status in real-time.

We offer a wide range of pet essentials including food, grooming products, toys, accessories, clothing, hygiene items, and even pet footwear.

We offer easy returns and exchanges for eligible products within two weeks of delivery. The product should be unused and in original condition.

You can reach out through our Contact Us page, live chat, or email us at [email protected] We’re happy to help with any queries!

Yes, simply log into your PetVet Shop account, go to 'My Pet Profile', and edit your pet’s details or preferences anytime.

Sellers can list up to 150 items for free every month and only pay when they sell. There are also no hidden charges for listing your products.

Yes, sellers have the flexibility to define their own policies for returns, replacements, and refunds. They can customize or remove return preferences within their account settings. ​

After submitting the registration form, our team will contact you for verification within 24 to 48 hours.

Sellers are solely responsible for the shipping and delivery of their products.

Yes, sellers can offer coupons and deals through their dashboard. Navigate to the “Promotions” section to set up discounts for your products.

Manufacturers or wholesalers of veterinary products are eligible to join PetVet Shop to grow their business.